ONLINE STORE POLICY - TERMS AND CONDITIONS
At Klughaus Gallery, customer satisfaction is our #1 goal. We stand behind the quality of our items and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our gallery, but in the event you are not satisfied with your purchase, please feel free to contact us at 646-801-6024.
Returns & Exchanges
If you are not completely satisfied for any reason, you can return an item within 7 days of receipt for a full refund of the merchandise purchase price. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer.
Please follow these three easy steps to return your item for return or exchange.
Box up your merchandise in the original packaging if you have it. The goods should be well-packed so that we receive them in good condition.
Please allow a minimum of 21 days for us to receive and process your return.
We'll credit or refund the value of the merchandise total and any taxes you were charged (excluding delivery and handling charges).
*Please note that we currently deliver orders within the United States only.
Pricing, Payment & Sales Tax
All prices are in U.S. Dollars (USD) and are subject to change without notice. We currently accept VISA, MASTERCARD and AMERICAN EXPRESS credit cards for online purchases. If you order through our secure online shopping cart, all orders are subject to verification and acceptance before shipping. New York sales tax is applicable on all orders.
This Web site is operated by Klughaus Gallery. All inquiries may be directed to: Klughaus Gallery
47 Monroe Street
New York, NY 10002
United States of America
These Terms and Conditions May Change
Klughaus Gallery reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the klughaus.net Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions each time you use this Web site.
Use of Web Site
The Klughaus.net Web site is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving Klughaus Gallery’s goods and services and/or to otherwise transact business with or contact Klughaus Gallery, on their own behalf. No information concerning the transactional preferences of an individual customer (whether such customer is a person or an entity) can be entered, altered, modified or otherwise affected, by any third party on behalf of such individual customer
This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Klughaus Gallery shall not be liable for any damages of any kind related to your use of this site.